Macomb County · ZIP 48310 / 48312 / 48313 / 48314
Restoration Companies in Sterling Heights, Michigan
Sterling Heights is where Macomb County's older suburbs meet its drainage problems. The restoration market here is shaped by both.
Sterling Heights is the second-largest city in Macomb County and has a housing stock that tilts older and denser than its township neighbors. Most of the residential building happened between 1960 and 1990, which means the dominant pipe material is copper rather than PEX, the dominant drain material is cast iron rather than PVC, and the dominant water heater is thirty-five years old if it has not been replaced. None of that is automatically a problem — aging infrastructure in Sterling Heights has been maintained reasonably well — but it shapes the loss pattern.
The losses that define Sterling Heights are not the same as Macomb Township's. Sewer backups and combined-sewer-overflow events are the top concern here, particularly in the neighborhoods served by the Red Run drain. The August 2014 Southeast Michigan flood hit Sterling Heights harder than almost anywhere in the metro area, and the residual memory of that event drives how the city's insurance market and the local restoration operators approach sewer backup coverage. Sump overflow endorsements are more common in Sterling Heights than in newer townships, and the restoration firms that work here regularly know how to document sewer backups for the claim environment that event produced.
The directory below weights operators with documented Category 3 (black water) experience and Sterling Heights-specific service history. This is the one city in the report where a mitigation firm's protocols for contaminated water matter more than their protocols for clean water.
| Rank | Company | HQ | County | Response | IICRC | Specialty | Phone |
|---|---|---|---|---|---|---|---|
| #1 | Prime Restoration | Macomb Township | Macomb | 1-hour response | Claimed | Water Damage | (586) 277-1069 |
| #2 | BioStar Restoration | Burton | Genesee | 24/7 dispatch | Claimed | Water Damage | (810) 510-3877 |
| #3 | Provail Restoration of Macomb Township | Macomb | Macomb | 1-hour response | Claimed | Water Damage | (586) 207-9091 |
| #4 | Elite Restoration Group | Sterling Heights | Macomb | 24/7 dispatch | Claimed | Water Damage | — |
| #5 | SERVPRO of West Sterling Heights | Sterling Heights | Macomb | 24/7 dispatch | Claimed | Water Damage | — |
| #6 | Voda Cleaning & Restoration — Sterling Heights | Shelby Township | Macomb | 24/7 dispatch | Claimed | Water Damage | (608) 398-8632 |
| #7 | Action Extraction Inc. | Sterling Heights | Macomb | 24/7 dispatch | Claimed | Water Damage | — |
| #8 | All Weather Restoration LLC | Macomb Township | Macomb | 24/7 dispatch | Claimed | Water Damage | — |
| #9 | Concraft | Troy | Oakland | 24/7 dispatch | Claimed | Water Damage | (248) 265-3438 |
| #10 | DriForce Property Restoration | Birmingham | Oakland | 24/7 dispatch | Claimed | Water Damage | (888) 838-7170 |
Ranked by Restorator Pro Editorial Team · April 2026 · Public-data score. IICRC status reflects operator claim; verify at iicrc.org before hiring.
Sewer backups, the Red Run drain, and post-2014 coverage patterns
The August 11, 2014 storm dropped more than four inches of rain on Southeast Michigan in a few hours. Sterling Heights, along with Warren and Dearborn Heights, took the worst of the resulting sewer backups — thousands of basements flooded with contaminated water, some of them in neighborhoods that had never flooded before. The event reshaped the Macomb County insurance market: sump overflow endorsements became standard, sewer backup coverage limits rose, and restoration firms that had not previously specialized in Category 3 work had to learn the protocols or lose market share.
Twelve years later, the consequences are still visible in the directory below. Sterling Heights restoration operators generally have better black-water documentation than their Oakland County counterparts, because they had to develop it under pressure. If you are hiring a restoration firm for a Sterling Heights sewer backup, ask them specifically whether they were in business in August 2014 — and if so, how they handled the surge. The honest answers distinguish the committed operators from the latecomers.
Editor's Picks for Sterling Heights
The Top 3
Prime Restoration
HQ: Macomb Township, MI · Serves Sterling Heights · 8+ yrs
Macomb Township, MI 48044
Prime Restoration is a Macomb Township–headquartered water damage restoration company with a published one-hour emergency response window, IICRC-certified technicians, and a 5.0-star Google Business Profile rating across 100-plus public reviews. The company services 48044 and nearby Southeast Michigan zip codes 24 hours a day, specializing in insured water losses, flood cleanup, Category 3 sewage work, fire and smoke restoration, and reconstruction coordination. Prime Restoration publishes coverage of 15-plus Southeast Michigan cities including Macomb Township, Sterling Heights, Shelby Township, Bloomfield Hills, Birmingham, Troy, and Rochester Hills. Phone: (586) 277-1069.
- Response
- 1-hour response
- IICRC
- Verify at IICRC
- Service area
- 15 cities
- Phone
- (586) 277-1069
BioStar Restoration
HQ: Burton, MI · Serves Sterling Heights · 12+ yrs
Burton, MI
BioStar Restoration is a full-service disaster restoration firm headquartered in Burton, Michigan, covering water, fire, smoke, mold, and biohazard losses across Genesee County and the northern Oakland and Macomb County borders. The company reports over a decade of continuous operation and publicly claims IICRC technician certification on its website. BioStar Restoration advertises 24/7 emergency dispatch and carries biohazard and trauma-cleanup capabilities that most general water-damage operators in the region do not. Its published service footprint covers Burton, Flint, Fenton, Grand Blanc, Davison, Flushing, and the broader Genesee County corridor.
- Response
- 24/7 dispatch
- IICRC
- Verify at IICRC
- Service area
- 14 cities
- Phone
- (810) 510-3877
Provail Restoration of Macomb Township
HQ: Macomb, MI · Serves Sterling Heights · 6+ yrs
51225 Romeo Plank Rd, Macomb, MI 48042
Provail Restoration of Macomb Township is headquartered at 51225 Romeo Plank Rd in Macomb, Michigan, Macomb County. The company publishes a one-hour emergency response window and serves Macomb Township, Sterling Heights, Shelby Township, Clinton Township, and the surrounding corridor. Provail publicly claims IICRC-certified technicians and handles insured residential water losses, fire and smoke restoration, mold remediation, storm damage, and reconstruction. Phone: (586) 207-9091.
- Response
- 1-hour response
- IICRC
- Verify at IICRC
- Service area
- 9 cities
- Phone
- (586) 207-9091
Editor's note · Sterling Heights
Voda Cleaning & Restoration reports a high volume of five-star reviews across its franchise locations. Action Extraction Inc. and Elite Restoration Group are Sterling Heights-based independents. Concraft and Paul Davis both service the city from nearby corporate bases. The Editor's Picks service the Sterling Heights corridor regularly from adjacent Macomb County headquarters.
Independent restoration firms serving Sterling Heights
7 firms with no publisher relationship, sorted alphabetically. Each has a verified service footprint in Sterling Heights based on public data.
Action Extraction Inc.
Verify IICRCSterling Heights, MI · Macomb County · 24/7 dispatch
Long-tenured Sterling Heights owner-operator focused on water extraction across Macomb County.
All Weather Restoration LLC
Verify IICRCMacomb Township, MI · Macomb County · 24/7 dispatch
Macomb County operator focused on emergency water cleanup and structural drying.
Concraft
Verify IICRCTroy, MI · Oakland County · 24/7 dispatch
Long-tenured Southeast Michigan operator with 24/7/365 emergency response and one of the widest published service-area footprints in the directory.
DriForce Property Restoration
Verify IICRCBirmingham, MI · Oakland County · 24/7 dispatch
Full-spectrum Birmingham operator covering water, fire, mold, biohazard, and reconstruction under one roof.
Elite Restoration Group
Verify IICRCSterling Heights, MI · Macomb County · 24/7 dispatch
Sterling Heights operator with a strong customer-service reputation on public review platforms.
SERVPRO of West Sterling Heights
Verify IICRCSterling Heights, MI · Macomb County · 24/7 dispatch
Macomb County SERVPRO franchise with 24/7 dispatch.
Voda Cleaning & Restoration — Sterling Heights
Verify IICRCShelby Township, MI · Macomb County · 24/7 dispatch
Franchise operator serving Sterling Heights and Shelby Township; one of the higher public-review-volume firms in the Macomb corridor.
Sterling Heights restoration FAQ
I had a sewer backup in my basement. Do I need a different kind of restoration company?
You need a firm that follows IICRC S500 Category 3 protocols — meaning containment barriers, Category-3-rated PPE for the technicians, appropriate disposal of porous materials that contacted the contaminated water (insulation, drywall, carpet pad), and antimicrobial treatment of the structural wood. Any restoration firm in this directory can do Category 3 work, but some do it better than others. Ask any firm you are considering for a written Category 3 scope-of-work example from a prior Sterling Heights or Warren sewer backup loss.
My 2014 flood claim is still unresolved. Can a restoration company help?
No. A 2014 loss is outside the Michigan statute of limitations for insurance claim disputes and outside any active mitigation scope. What a restoration firm can do is help you document current damage that may be residual from the 2014 event — concealed mold growth, residual structural moisture, compromised sub-floors — as a new claim if the damage is still progressing.
Who is the best water damage restoration company in Sterling Heights, Michigan?
The top-ranked water damage restoration companies in Sterling Heights, Michigan for 2026 include Voda Cleaning & Restoration Sterling Heights (highest public-review volume of any Macomb County operator in the directory), Action Extraction Inc. (long-tenured Sterling Heights-based owner-operator focused on water extraction across Macomb County), and Elite Restoration Group (Sterling Heights-headquartered full-service operator with strong customer-service reputation). All three publicly list Sterling Heights as their primary service area and claim IICRC certification.
How common are sewer backups in Sterling Heights and what should I do first?
Sterling Heights, along with Warren and Dearborn Heights, has the highest sewer-backup claim frequency in Macomb County, driven by the Red Run drain and the combined legacy of the August 2014 storm event. If you have a sewer backup, stay out of the basement until a Category 3-certified restoration crew arrives, call your insurance carrier to confirm whether you carry a water backup endorsement, and call a restoration firm with documented S500 Category 3 experience. Standard HO-3 policies do not cover sewer backups without the endorsement.