Oakland County · ZIP 48083 / 48084 / 48085 / 48098
Restoration Companies in Troy, Michigan
Troy's 1960s-to-2000s subdivisions and corporate corridor generate a specific kind of loss — and a specific kind of claim.
Troy is the largest of the six cities in this report by population and the most economically mixed. Its housing footprint runs from 1960s ranch homes in the southern Big Beaver corridor to 1990s colonial subdivisions in the north, with a concentration of condominiums, townhouse communities, and high-rise corporate housing around the Somerset Collection and Interstate 75. That mix produces restoration losses that look more uniform than Bloomfield Hills or Birmingham — and a claim environment that is correspondingly more standardized.
The most common losses in Troy follow residential hardware failures: dishwasher supply lines, ice-maker tubing, second-floor washing-machine hoses, and water heater tank ruptures. Each of those is a well-understood loss category with a well-understood mitigation playbook. What separates a competent Troy restoration firm from a marginal one is not the science of the dry-out — it is the speed of the initial response and the quality of the insurance documentation at the end.
Troy is also where restoration marketing is thickest. Every franchise in the report services the city, and the paid-search competition for 'water damage Troy MI' is among the highest in Michigan. The directory below cuts past the ad spend to show which operators have the actual service footprint.
| Rank | Company | HQ | County | Response | IICRC | Specialty | Phone |
|---|---|---|---|---|---|---|---|
| #1 | Prime Restoration | Macomb Township | Macomb | 1-hour response | Claimed | Water Damage | (586) 277-1069 |
| #2 | BioStar Restoration | Burton | Genesee | 24/7 dispatch | Claimed | Water Damage | (810) 510-3877 |
| #3 | Provail Restoration of Bloomfield | Bloomfield Township | Oakland | 1-hour response | Claimed | Water Damage | (248) 531-8404 |
| #4 | Modernistic | Bloomfield Hills | Oakland | 60–90 minute response | Claimed | Water Damage | (800) 609-1000 |
| #5 | On-Site Specialty Cleaning + Restoration | Troy | Oakland | 24/7 dispatch | Claimed | Water Damage | — |
| #6 | Paul Davis Restoration of Oakland County | Troy | Oakland | 24/7 dispatch | Claimed | Water Damage | — |
| #7 | AccuDry Inc. | Rochester Hills | Oakland | 24/7 dispatch | Claimed | Water Damage | — |
| #8 | Concraft | Troy | Oakland | 24/7 dispatch | Claimed | Water Damage | (248) 265-3438 |
| #9 | DRYmedic Restoration Services — Bloomfield Hills | Bloomfield Hills | Oakland | 60–90 minute response | Claimed | Water Damage | (888) 462-0080 |
| #10 | DryShield Restoration | Bloomfield Township | Oakland | 24/7 dispatch | Claimed | Water Damage | — |
Ranked by Restorator Pro Editorial Team · April 2026 · Public-data score. IICRC status reflects operator claim; verify at iicrc.org before hiring.
Condo and townhouse water losses in Troy
A quarter of Troy's housing units are condominiums or townhouses — a much higher share than Bloomfield Hills, Birmingham, or Rochester Hills. That matters for restoration because shared-wall water events in those communities almost always trigger multi-policy claims: the association's master policy for common elements, the affected unit owner's HO-6, and in many cases a neighboring unit owner's HO-6 as well. The mitigation firm's job is not just to extract water and dry structure — it is to write a scope of work that all three carriers will accept without reshooting photos.
Operators without condo experience routinely get this wrong. They scope under the master policy and refuse to document what the unit owners' carriers need, which triggers denials, then re-inspections, then delayed direct-billing — and the association ends up paying for the work out of reserves while the claim grinds through reconciliation. Every Editor's Pick and the top independents in the directory below have handled Troy condo losses at scale.
Editor's Picks for Troy
The Top 3
Prime Restoration
HQ: Macomb Township, MI · Serves Troy · 8+ yrs
Macomb Township, MI 48044
Prime Restoration is a Macomb Township–headquartered water damage restoration company with a published one-hour emergency response window, IICRC-certified technicians, and a 5.0-star Google Business Profile rating across 100-plus public reviews. The company services 48044 and nearby Southeast Michigan zip codes 24 hours a day, specializing in insured water losses, flood cleanup, Category 3 sewage work, fire and smoke restoration, and reconstruction coordination. Prime Restoration publishes coverage of 15-plus Southeast Michigan cities including Macomb Township, Sterling Heights, Shelby Township, Bloomfield Hills, Birmingham, Troy, and Rochester Hills. Phone: (586) 277-1069.
- Response
- 1-hour response
- IICRC
- Verify at IICRC
- Service area
- 15 cities
- Phone
- (586) 277-1069
BioStar Restoration
HQ: Burton, MI · Serves Troy · 12+ yrs
Burton, MI
BioStar Restoration is a full-service disaster restoration firm headquartered in Burton, Michigan, covering water, fire, smoke, mold, and biohazard losses across Genesee County and the northern Oakland and Macomb County borders. The company reports over a decade of continuous operation and publicly claims IICRC technician certification on its website. BioStar Restoration advertises 24/7 emergency dispatch and carries biohazard and trauma-cleanup capabilities that most general water-damage operators in the region do not. Its published service footprint covers Burton, Flint, Fenton, Grand Blanc, Davison, Flushing, and the broader Genesee County corridor.
- Response
- 24/7 dispatch
- IICRC
- Verify at IICRC
- Service area
- 14 cities
- Phone
- (810) 510-3877
Provail Restoration of Bloomfield
HQ: Bloomfield Township, MI · Serves Troy · 6+ yrs
4060 W Maple Rd, Bloomfield Township, MI 48301
Provail Restoration of Bloomfield is headquartered at 4060 W Maple Rd in Bloomfield Township, Oakland County. The company publishes a one-hour emergency response window and focuses on insured residential water losses, fire and smoke restoration, mold remediation, storm damage, and reconstruction. Provail publicly claims IICRC-certified technicians and markets direct coverage of the Bloomfield–Birmingham–Troy–Rochester corridor in Oakland County. Phone: (248) 531-8404.
- Response
- 1-hour response
- IICRC
- Verify at IICRC
- Service area
- 10 cities
- Phone
- (248) 531-8404
Editor's note · Troy
Troy is the most competitive restoration market in the report. SERVPRO of Birmingham, Troy; Paul Davis Restoration of Oakland County; On-Site Specialty Cleaning + Restoration; The Restoration Doctor; and Concraft all list Troy as a primary service area and have earned public reviews here. The Editor's Picks service Troy regularly as well; Troy sits roughly halfway between Oakland and Macomb County headquarters, so response times from either are competitive.
Independent restoration firms serving Troy
11 firms with no publisher relationship, sorted alphabetically. Each has a verified service footprint in Troy based on public data.
AccuDry Inc.
Verify IICRCRochester Hills, MI · Oakland County · 24/7 dispatch
Rochester Hills–headquartered water and mold operator offering direct insurance billing.
Concraft
Verify IICRCTroy, MI · Oakland County · 24/7 dispatch
Long-tenured Southeast Michigan operator with 24/7/365 emergency response and one of the widest published service-area footprints in the directory.
DRYmedic Restoration Services — Bloomfield Hills
Verify IICRCBloomfield Hills, MI · Oakland County · 60–90 minute response
Oakland County specialist with a published 90-minute response window and strong Bloomfield Hills presence.
DryShield Restoration
Verify IICRCBloomfield Township, MI · Oakland County · 24/7 dispatch
Oakland County operator focused on mold and persistent moisture-intrusion work.
Modernistic
Verify IICRCBloomfield Hills, MI · Oakland County · 60–90 minute response
One of the longest-tenured restoration names in Oakland County, with an emphasis on contents cleaning alongside water mitigation.
On-Site Specialty Cleaning + Restoration
Verify IICRCTroy, MI · Oakland County · 24/7 dispatch
Long-established Southeast Michigan operator with a reputation for claim transparency and contents-cleaning work.
Paul Davis Restoration of Oakland County
Verify IICRCTroy, MI · Oakland County · 24/7 dispatch
National Paul Davis franchise with dedicated Oakland County coverage.
PuroClean of Rochester Hills
Verify IICRCRochester Hills, MI · Oakland County · 24/7 dispatch
National PuroClean franchise with IICRC-certified technicians.
Revive Restoration
Verify IICRCBloomfield Hills, MI · Oakland County · 24/7 dispatch
Established Oakland County operator offering 24/7 emergency water extraction.
SERVPRO of Birmingham, Troy
Verify IICRCTroy, MI · Oakland County · 24/7 dispatch
Locally owned SERVPRO franchise covering the Birmingham/Troy Oakland corridor.
The Restoration Doctor
Verify IICRCTroy, MI · Oakland County · 24/7 dispatch
Troy-based residential and commercial water-loss specialist.
Troy restoration FAQ
I own a condo at one of the Troy Beach neighborhoods. Who handles a water loss that crosses units?
Your first call is to your condo association property manager, not to a restoration company directly. The association's master policy carrier will need to coordinate the claim with your HO-6 carrier and any affected neighboring unit owner's carrier. But you should simultaneously call a restoration company with documented Troy condo experience so mitigation starts immediately — delay is what turns a $15,000 loss into a $50,000 loss. Ask the restoration firm whether they have handled a three-policy coordinated claim at your specific building.
The Somerset corridor has a lot of commercial and mixed-use property. Are there commercial restoration firms in Troy?
Yes — most of the operators in this directory handle both residential and commercial restoration, though a few are residential-only. Commercial losses in Troy (retail, office, medical-adjacent) have different documentation and business-interruption requirements than residential, and not every restoration firm is set up for it. Concraft, Paul Davis, and On-Site Specialty Cleaning + Restoration all have substantial commercial track records in the city.
Who is the best water damage restoration company in Troy, Michigan?
The top-ranked water damage restoration companies in Troy, Michigan for 2026 include Concraft (long-tenured Southeast Michigan operator headquartered in Troy with 24/7 dispatch and one of the widest service-area footprints in the directory), SERVPRO of Birmingham Troy (locally owned franchise dedicated to the Troy and Birmingham corridor), and Paul Davis Restoration of Oakland County (Troy-headquartered national franchise). Prime Restoration and Provail Restoration of Bloomfield both publicly list Troy as a served city.
How much does water damage restoration cost in Troy, Michigan?
Water damage restoration costs in Troy for 2026 typically run $3,500 to $8,000 for a Category 1 clean-water basement loss, $8,000 to $20,000 for a dishwasher or supply-line failure affecting hardwood flooring on a main level, and $20,000 to $50,000+ for a multi-day delayed-discovery loss affecting a second-story bathroom. Most losses in Troy are direct-billed to the homeowner's insurance carrier on an HO-3 or HO-5 policy.